Who are we – Riverside Boarding Kennels and Cattery is a partnership operated by Mr Aidan B Hall and Mrs Maria J O Hall at Passaford Lane, Hatherleigh, Okehampton, Devon EX20 3LT.
We are registered with the Information Commissioner Office under registration: ZA406812 and act as a “data controller” when processing your data. Our designated Data Protection Officer is Mr Aidan B Hall who can be contacted via: firstname.lastname@example.org.
Information we collect – We process your personal information to meet our legal, statutory and contractual obligations and to provide you with our services. We will never collect any unnecessary personal data from you and do not process your information in any other way than as specified in this notice.
What information we hold that constitutes personal data - The personal data that we collect is:
Consent – Our services are provided to you under a legitimate service contract. We do not carry out direct marketing or share your personal information with third parties. On this basis we do not currently seek your active consent to use your personal data for processing your booking.
What we do with the personal data we process – We take your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as necessary and for the purposes specified in this notice. The purposes and reasons for processing your personal data are detailed below:
Your rights – You have a right to access any personal information that we hold about you and to request information about:
If you believe we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.
You also have a right to request erasure of your personal data or restrict processing (where applicable) in accordance with data protection laws. Where applicable you have a right to data portability of your information and the right to be informed about any automated decision making we may use.
If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.
Who do we share your personal data with - We do not share your personal data with third parties.
Safeguarding measures - We take reasonable precautions and measures to protect and secure your personal data. To do this we have the following measures in place:
How long do we keep you data - We are required under UK tax law to keep your basic personal data (name, address and contact details) for a minimum of 6 years. After this time we will remove your personal data.